Coming soon, but here’s a quick glimpse:

I worked to reimagine the information architecture and navigation for Verizon’s newly launched storefront ‘Products & Plan Perks”, focusing on improving discovery of non-core products and services, while supporting organizational goals to increase adjacent services revenue.

Launch & impact

Scalable discovery of non-core products & services resulted in:

3× menu engagement

2x link clicks

2.3% conversion rate

8M+ visitors within 60 days

Skills applied:

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How might we enable nonprofits to turn scattered data into shared understanding that drives action a

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Repositioning NASA in the digital media ecosystem @ NASA